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    Call Center Operations Restored

    January 4, 2011

    Update as of Thursday, Jan. 6:

    Call Center staff have been relocated to temporary locations, with phones and computers, so our service has been restored.

    Thanks to everyone for their patience while we addressed this unexpected situation.

    Kudos to our team for their dedication to finding a way to get back on line for our patients and referring providers as quickly as possible.

    Posted on Tuesday, Jan. 4, 2010:

    Due to a fire in an adjacent business, our call center phone lines are being relocated.

    We are working to restore service as quickly as possible. Efforts to clean and repair the building to usable condition is under way, but we anticipate being inconvenienced several more days.

    Please accept our apologies for any delays in responding to calls.

    We also encourage you to use our online referral forms in the meantime:

    These requests may be faxed to ](615) 936-3026

    We will update this posting with new information as it becomes available.

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